Media sales professionals must refocus their efforts on understanding the advertiser’s business rather than simply promoting their own multi-media offerings. While digital media has become ubiquitous and powerful, traditional media still plays a vital role in building trust, reach, and local relevance—and the two work best when used together. Tools like The Media Audit and Scarborough provide rich qualitative insights into consumer behavior and advertiser categories, helping media reps consult rather than just sell. The key to success lies in empathetically listening to advertisers, diagnosing their challenges, and crafting solutions that genuinely serve their goals. In a world full of shiny digital distractions, media reps must “keep their eye on the ball”—the advertiser—and build relationships rooted in strategy, not salesmanship.

Part 1 of this two-part Special Report focused on the current data and insights on consumers’ behaviors, perceptions and attitudes. Brands and retailers can’t develop, implement and manage strategies and tactics to “reach, attract, capture and retain” consumers until they understand how consumers think about the buying process and the path they choose for each unique purchase journey.

Historically, the interaction between the credit collections department and the sales team has been an adversarial relationship. The credit collections team believes that salespeople have no concern for collections and just want to sell to anyone to make commissions and meet quotas. The sales team sees the credit collections department as an obstacle to opening new accounts and closing deals.

As is often the case, it is difficult to evaluate properly the big events and latest trends in our lives because we find ourselves in the middle of the history being written. Social media certainly qualifies. Its global reach and nearly universal appeal has reduced most geographic borders to mere imaginary lines on a map. It has provided billions of individuals with a forum to share their lives,

As a leader, it’s important to constantly work on your development and growth in order to effectively guide and inspire your team. However, there may be certain behaviors or habits that are holding you back from reaching your full potential and you might not even be aware of it. Here are few common things that can hinder your leadership development:

As an executive leadership coach, I’ve witnessed the profound impact of mindset on leadership. Your mindset, whether it’s a growth mindset or a fixed mindset, plays a pivotal role in determining your effectiveness as a leader. In this blog post, we’ll explore the concept of mindset, its influence on leadership, and how you can harness the power of a growth mindset to enhance your leadership capabilities.

Gen Z isn’t abandoning online shopping—but they’re showing a clear preference for in-store experiences when discovery, confidence, and social energy matter. Research points to Gen Z using stores as places to browse, validate choices, and turn shopping into an “event,” while still relying on digital tools to research and plan. The winners are retailers who remove friction (fast checkout, preferred payment options, inventory confidence) and make stores worth the trip with curated experiences and moments that feel shareable. For local marketers and media sellers, the opportunity is to shift campaigns toward driving measurable store visits through events, drops, and community-based messaging that turns foot traffic into habit and loyalty.

An expected $10 billion in 2026 political ad spending is rapidly shifting toward connected TV, forcing local media and agencies to repackage their traditional strengths—reach, trust, and local context—into more data-rich, addressable offerings. How are firms like Fyllo, forged in highly regulated categories like cannabis and financial services, using contextual and CTV tools to give campaigns precise, privacy-safe targeting in swing districts. The story explores the growing importance of sports as “safe reach” inventory, the rise of contextual platforms such as Proteus, and the ongoing challenges of fragmented CTV measurement. It includes a practical playbook for local sellers and agencies to own their CTV story, leverage sports and local news as high-value targeting environments, and turn regulatory and privacy complexity into a competitive advantage.

Oprah Winfrey's journey from poverty to becoming a media powerhouse is a testament to resilience, authenticity, and visionary leadership. Despite a traumatic childhood, she built a media empire through her company, Harpo Productions, and revolutionized television with The Oprah Winfrey Show. Her unique characteristics—such as empathy, service, and continuous growth—have been pivotal to her success. Oprah's story offers valuable lessons for media sellers and agency leaders, emphasizing the importance of owning your platform, leading with empathy, and being purpose-driven.

Sales teams are vital to business growth, yet they often face high turnover and low morale. Effective sales training programs not only enhance performance but also play a crucial role in boosting employee morale and retention. Investing in sales training provides salespeople with the skills and confidence they need, reducing stress and increasing job satisfaction. Research indicates that companies with robust sales training programs experience significantly lower turnover rates, with improved employee income and retention.

Judgment is the ability to make good decisions. It’s a complex phenomenon requiring the ability to observe and understand things, draw upon knowledge and experience, form an opinion, and reach a decision. It entails discerning, comparing, and making considered decisions.

The headlines often tout that many parts of the US economy have returned, or even exceed, pre-Recession levels – GDP, employment, wage growth, housing, the stock market, etc. The majority of the US population that lives in urban and suburban communities has been enjoying this renewed prosperity for a number of years.

Market Size: US jewelry market valued at approximately $80 billion in 2023, expected to reach $90 billion by 2027 (Source: Statista, IBISWorld). Key Segments: Fine jewelry (45%), fashion jewelry (35%), watches (20%). Core Consumer: Women aged 25-54, but expanding to younger and male demographics. Purchasing Occasions: Gifts (40%), personal rewards (35%), weddings/engagements (25%)

I listen to a lot of sales calls. Recordings of client sellers in calls/meetings. Sometimes webcasts where someone is talking about call strategies and going through role plays. This week, it was on creating urgency with questions. So much of it begins to look like a game of pint pong.

PPC advertising is surging in popularity thanks to its scalability and fast turnaround. Adrian Falk outlines five key trends reshaping social advertising: short-form video, AI-generated content, Messenger-based campaigns, micro-influencer UGC, and automated AI targeting. For local media sales teams, these shifts highlight new opportunities to integrate digital tactics into traditional campaigns and drive better results for small and mid-size advertisers. Embracing these trends can position local media as savvy digital partners mdash;not just legacy platforms.